Grove Dental

I have been going to Grove Dental in Downers Grove my whole life, and have always recommended the practice to others, and the same is now true for the Lombard location after having my first visit there. My treatment went as well as it possibly could have. I had to get a single dental implant due to trauma/injury to my front right tooth. I was told that depending on the other structures/health of my jaw, gums, teeth, etc. they may be able to do an extraction and implant in the same surgery, but because that is not a guarantee, I should prepare to just have an extraction today, and install the implant at a later date after healing. Luckily, I was able to have both procedures completed in one surgery! The highly skilled team at Grove Dental in Lombard was even able to use the real tooth they extracted for my temporary/cosmetic tooth!! I have never heard of another dental office or provider capable of offering that as a temporary tooth. They still gave me an essix tray with a fake tooth to use if I have any issues with my real tooth, but having my real tooth and not having to wear a plastic retainer makes it look and feel so much more natural to me. It makes me feel so much more confident going into the next few months of healing even though I still can’t bite into anything until I have the permanent one. Overall, my treatment was executed incredibly successfully, and I have no post-procedure complaints.

I saw a wonderful dentist there for a short time around 2024. Then they moved on, and the next dentist I saw at Grove in Lombard looked at my X-rays and in my mouth and didn’t acknowledge the person attached to the mouth. I changed practices but my spouse has continued and it is more and more automated, like you check in on a tablet. The hygienists, assistants and other staff are good, but I wouldn’t recommend the practice to a friend. My husband got a text and an email reminder simultaneously a few days before the appointment and because he didn’t respond within four hours someone called from the office. People are forgetful and that has to be frustrating, but three reminders in less than a work day is overkill.

As someone who has for some reason been to many shady/unprofessional dentists, I thought they were super professional and helpful. The receptionist, hygienist, and doctor were all pleasant to talk to and I just generally felt like I was in good hands. I also usually get faint and anxious around needles (especially since I tend to be on edge at medical offices), but I felt totally fine here. Definitely sticking with them for my next dentist appointments!

Very Positive from the moment I walked in the door the reception was welcoming which is important to me. Dr Pattie hands down is the Best Dentist I’ve ever seen, the Doctor patient interaction was very impressive. She explained everything step by step and was so very honest about my teeth and her assistant was just as patient and kind as she held my hand at times. I Highly recommend Integral Family Dental ⭐️ ⭐️ ⭐️⭐️⭐️ Dr Patty in the Blue 🥰

I’ve seen several dentists over the years, and unfortunately this has been one of the most disappointing experiences I’ve had. My biggest issue wasn’t necessarily the dental work—it was the lack of communication and customer service. I had two teeth extracted, and weeks later I still had pieces of tooth or bone working their way through my healing gums. Maybe that’s normal, but no one ever told me it could happen or what to expect. A simple conversation beforehand would have made a big difference. After that and the healing complete, I had a digital scan done for a partial. I waited two weeks with my missing teeth, only to find out the partial wasn’t even close to fitting and had to be remade. Then, after waiting another two weeks, I received a call canceling my appointment with no new date in sight. I understand that things don’t always go as planned, but I never felt like my time mattered. They had no problem requiring and collecting my payment upfront, but I didn’t get the same sense of urgency when it came to my care or keeping me informed. Overall, I left feeling like the patient experience wasn’t a priority. Better communication, follow-through, and respect for a patient’s time would have made all the difference.

I called for a refill on my prescription for pain. They never called me back. I called them throughout day they said they would call by 6pm I asked if the dentist was even in they said they didn't know. I called back the next day they kept saying they will call me back, never did. I called back. They said they would send a message to the manager and mark it urgent never called me back still. I gave up and had to just deal with the pain while at work. I feel very disrespected. I paid a lot of money to Grove. I've been going there my whole life. I guess the new takeover is not good with doing their job. This is not okay. I am a human being who wasnt treated like one. Im wondering if this is how they treat everyone? I also was hung up on when I tried calling. I gave up and just delt with the pain and still am. Thanks for making me feel unimportant. You guys just take the money and kicked me to the curb. No apology was given.

I was about to go on vacation and I had some pain. Dentist hardly looked into the pain i was explaining. Tapped on my teeth. Told me nothing was wrong and sent me.on my way. Endured the pain through out my 10 day trip over seas. The moment I got back I saw a different Dentist, and they immediately sent me for oral surgery. Ismile dental failed me when I needed them most. If I could give less than 1 star I would. Never EVER again. *also charged my insurance for a cleaning I never received. There are so many dentists in the area - definitely skip this one.

I saw a dentist at the Lombard office on 3/18/26 for a evaluation for a broken denture. The dentist told me I would receive a call with a price estimate.....I'm still waiting for the call as today 04/04/26 but I did receive a bill for the incomplete evaluation consultation. I would highly recommend staying away from Grove Dental.

I had an excellent experience at Grove Dental. Dr. Pankhuri Goel was truly exceptional — incredibly knowledgeable, thoughtful, and patient. She took the time to explain everything in detail, answered all my questions, and made me feel completely at ease. It’s rare to find a dentist who combines expertise with such genuine care. Jennifer, my hygienist, was equally wonderful — kind, thorough, and attentive, and she made the entire visit so comfortable. She shared personal stories, we had great conversation and laughs, and she somehow made a dental visit feel relaxed and enjoyable. The staff overall was great, and I also had a short but very pleasant interaction with Kaitlyn, who was warm and easy to talk to. Highly recommend Grove Dental for anyone looking for a practice that truly puts patients first.