Anchorage Dental Group

My initial visit was great girls in the office who were nice the doctor as well they had scheduled me a back to back appointment for a deep cleaning, on the day of my appointment I called and asked if they had something a little later due to last minute conflict of scheduling. I got a call back from a lady who was rude as hell didn’t ask me my name or anything else, I explained the conflict in scheduling and very monotone she replied saying “no , do you want me to cancel?” I said yes. The rude lady then hung up and I got a right after saying that I had one the next day if I wanted to cancel that one as well. I was unable to hear the first part and I said “i’m sorry I didn’t hear that”, she proceed to talk to me like I was slow and I had problems comprehending her pausing after every word and I asked her why she was talking to me like that I simply said I didn’t hear her not that I didn’t understand her and how rude and unprofessional that was, instead of apologizing she tried getting an attitude right back and I said to cancel all my appointments that I will be taking my services elsewhere and she wanted to say something but I disconnected the line. If this is the person running the front desk they need to look into hiring someone else that has manners and people skills that are professional because I don’t see the reason in being rude and unprofessional simply for asking if they had another appointment slot. I don’t need to be going tit for tat with an office that me or my insurance will be paying for services it’s not like they are doing me any favors. It sucks too because I’m sure the doctor has no clue how rude his staff can be.

I take my disabled mother here for her dental care. Everyone is really kind which is what I look for when it comes to her medical & dental care. The office keeps busy and it could use better seating arrangements for waiting, nonetheless, I will continue my mom's services here.

Have been going to the dentist building for quite sometime. Now was referred to them by Anchorage neighborhood. Years ago, when I lost a friend cap off my kid and was ready, and having my daughter's wedding in 2 weeks and never met them before. But they came in. And helped me out got my front cap put on. I was good and now this time. I'm back you was later and I need another cat put on and I have my desk Celebration of Life coming up Here in a week. Again, they took that time to fix my tooth and make sure that it was on good and always tell me procedures Before & After about the bills or anything. But they've always been good people and very helpful. I would recommend them to anybody. They take the time and they care about what they do. And they try to explain to you and help you with your goal of what you need to know. And they've always been able to get me in when I need in and that is so full of important. Because when you need a dentist, you need a dentist. Not a month from now 2 weeks. From now they've got me in every time. So I still appreciate that.

I thought the dentist was super knowledgeable and if I lived near here, I would pick him as my regular dentist. The hygienist was very nice. I do want to tell you that she spent the entire time trying to get me to give business to the other shops downstairs including getting Botox and my nails done. It was super uncomfortable - how do you tell someone to please stop the sales job when they are working on your teeth. Then for the remainder of the visit she tried to get me to get braces, to get a night guard, to get work done with the dentist because my insurance is so good. It was uncomfortable for her to know about my insurance and that it was good and then try to sell me more dentistry products. I felt like the entire hour was a sales pitch. So if I did come back I would specifically ask not to see her as the hygienist. She also asked me about Phillipino people which was also weird and awkward like she wanted my opinion on an entire race of people - so I said nice things. Really I am used to hygienists talking about their kids or good restaurants they have been to - anything neutral. Super uncomfortable experience.

Jennifer had a fantastic appointment today! View from my chair this am! Beautiful sunrise! Very friendly staff and Dr that put years of my dental anxiety to rest! Thank you so much! I highly recommend especially if you’re having anxieties about your teeth! 💯

The team at Anchorage Dental Group is fantastic. I deeply appreciate the time and effort Alex put into making sure I was comfortable and cared for during my appointment with Dr. Plourde. I’ve been dreading this crown procedure but they took extra good care of me and it went very, very well. Thank you so much!